By: Candice Schott

Think Being a Landlord is Just Collecting Rent? Think Again.

What It Really Takes to Manage a Rental Property in Ontario


Becoming a landlord might seem like a straightforward way to build wealth — buy a property, find a tenant, collect the rent. Simple, right? Not quite.

In reality, being a successful landlord means running a small business. It requires systems, strategy, and a serious time investment. Whether you’re renting out a condo in downtown Toronto or a duplex in the suburbs, here’s what you need to know before you dive in.


The Skills Every Landlord Needs

Successful landlords wear a lot of hats. You’ll need:

1. Financial Management Skills

  • Budgeting and planning for cash flow

  • Understanding market rent and vacancy trends

  • Basic bookkeeping and accounting

  • Tax planning and expense tracking

2. Property Maintenance Know-How

  • Knowing how to assess repair urgency

  • Understanding preventative maintenance

  • Having a reliable contractor network

  • Coordinating vendors efficiently

3. People Skills

  • Screening tenants effectively

  • Communicating clearly and respectfully

  • Navigating conflict resolution

  • Negotiating lease terms

4. Legal Knowledge

  • Familiarity with Ontario’s Residential Tenancies Act

  • Understanding landlord and tenant rights

  • Keeping documentation and records up to date

Related: Ontario Residential Tenancies Act


A Landlord’s Job Description

Daily (as needed):

  • Respond to tenant inquiries

  • Handle emergency maintenance requests

  • Process rent payments

  • Coordinate any urgent repairs

Monthly:

  • Collect rent and pay property-related bills

  • Reconcile and track expenses

  • Schedule routine maintenance

Annually:

  • Conduct property inspections

  • File taxes and prepare year-end reports

  • Review and update lease agreements

  • Assess current rental rates and apply increases if applicable

  • Plan larger maintenance projects or renovations

  • Perform HVAC servicing (spring and fall)

  • Review insurance policies and vendor contracts

  • Update tenant records and emergency contacts


When Tenants Move Out

Tenant turnover comes with its own to-do list. If you’re managing it yourself instead of hiring a REALTOR or property manager, here’s what to expect:

Before listing:

  • Photograph and market the property

  • Schedule and host showings

  • Screen applicants

  • Prepare and sign a new lease

Between tenants:

  • Conduct move-in and move-out inspections

  • Return or apply the security deposit as required

  • Deep clean the unit

  • Complete necessary repairs

  • Transfer utilities (if applicable)

  • Notify building management (in condos)


Responsibilities by Property Type

In Ontario, landlords are responsible for both interior and exterior maintenance — even in condos. Here’s a breakdown of what that typically includes:

Exterior Maintenance (houses and some townhomes):

  • Lawn care and landscaping

  • Snow removal

  • Roof maintenance and exterior painting

  • Gutter cleaning

System Maintenance:

  • Regular HVAC service

  • Water heater and plumbing checks

  • Electrical system upkeep

  • Pest control

  • Garbage and recycling management

Condo-Specific Responsibilities:

  • Understanding and enforcing condo rules

  • Coordinating with property management for shared space issues

  • Managing key fob or access card distribution

  • Reporting building maintenance needs


The Bottom Line

Being a landlord is a job. Whether you’re managing one unit or a portfolio of rentals, success depends on treating it like the business it is. That means creating systems, staying informed, and building a network of professionals to support you.

If you want to own an investment property but aren’t ready for the day-to-day responsibilities, consider hiring a professional property manager to take care of it for you.

Need help deciding if landlording is right for you? Let’s talk. We’ll walk you through your options, from turnkey investments to full-service property management.